651.257.2080

Hand Built in the USA!

Returns

We have a 30-day return policy, and all product returns are subject up to a 20% restocking fee. 

All returns require an RMA number. Please call (651) 257-2080 to obtain a return authorization.  

Any item returned without RMA will be held for seven days and then returned to stock without credit. 

Once the return is received, we will inspect and issue a refund. 

  • All returns must be in new condition
  • Shipping and handling charges are non-refundable, customer is responsible for return shipping
  • Labor, installation, surcharges, or other applicable fees from the original order are non-refundable
  • Custom items, painted items, and installed items are non-returnable

Cancellations

All orders have 48 hours to cancel for a full refund. If the cancellation is after 48 hours, there will be a 15% cancellation fee (of the full retail price) of the item being canceled. 

For Group Buys on web forums, all sales are final once your payment is received and you cannot cancel the order.

Refunds

Refunds can take five to ten business days for the transfer of funds. All credit card payments will be refunded to the original card provided.

Shipping Claims

Please check your item at the time of arrival. Damaged packages should be reported to the delivery person during delivery, or within the first 10 days.